Fatal Error #27: Do they graduate or quit

You are going to hate me for this one because I am going to tell you that you should WANT your best people to leave you.  No, I am not nuts.  I am simply a pragmatist. Think about it.  If you have a true superstar, that once every 10 year person… can you really afford […]

Fatal Error #38: Falling in Love with Your Inventory

I think I have bumped into one too many clients with the issue of over-investment of inventory lately, so I am pulling out an excerpt of my book The 51 Fatal Business Errors and How to Avoid Them. You may be saying to yourself, “I don’t have an inventory.”  Yes you do. Service businesses have […]